If you are interested in running a Bed & Breakfast, you should make sure to research the local competition before deciding to purchase a property. By doing so, you will have a better chance of establishing yourself as a regular, niche business. Once you’ve narrowed down the market, compare revenue streams and decide if the Bed & Breakfast is the right choice for you. If you own more than five rooms, you may want to consider hiring people to run the business.
Setting up a Bed & Breakfast is no easy feat. There are numerous things to manage, from budgeting to maintaining a good relationship with guests. There are many different ways to reach your target market, but the best way to attract guests is through online distribution. These days, modern travellers do most of their research on travel websites. Once you know where to look, you can focus on marketing your business to attract more guests. Listed below are some of the best tips to help you succeed as a Bed & Breakfast operator.
Be flexible. While a rigid schedule may hinder business growth, flexible policies encourage more bookings and better reviews. In addition, be sure to respond to any questions or comments posted by guests. Responding to guest queries and publicly addressing any problems will show your guests that you are open to suggestions. These proactive responses will prevent any further negative reviews and demonstrate exemplary customer service. You can even try stocking unusual food or beverages to make your guests feel more comfortable.